Privacy & Security

Privacy and security is our top priority.

We do everything in our power to ensure the security of our website. Our website operates with a Secure Sockets Layer (SSL) Encryption Security to keep your information safe. The information exchanged during checkout is encrypted using this SSL protocol. We test our site on a regular basis to make sure it remains safe and secure.


We do not, and have never, sold or disseminated any information that is provided to us by our customers to any third party company or organization. We use personalization and order forms for customers to request products and services. We only use your information for the sole purpose of fulfilling, processing, and shipping your orders. Occasionally we may send you special offers and e-newsletters. If you decide at any time that you no longer wish to receive such communications from us, please email, and your name and email address will be removed from our database.

Your information will not be shared with or sold to other organizations, except under the following circumstances:

- It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

- We transfer information about you if Gravity Chopsticks is acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.


Like most online retailers, we collect some computer information in order enhance our product/service offerings. When you visit our website, a "cookie" may be placed on your computer that collects information to enhance and personalize offerings and promotions that matches your interests, and to deliver direct personalized marketing from us. You can opt out of this at any time.

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website’s computers and stored on your computer’s hard drive. When you use our website our servers automatically record information that your browser sends whenever you visit a website or service connected to the Internet (“Log Data”). This Log Data may include information such as your computer’s or mobile device’s Internet Protocol (“IP”) address, browser type, the webpage you were visiting before you came to our website, pages of our websites that you visit, the time spent on those pages, information you search for on our websites, access times and dates, and other statistics. We use this information to monitor and analyze use of the services for technical administration and tailoring our products/services to our customers’ needs. You can refuse cookies by turning them off in your browser.


We may periodically update this policy without prior notice. In the event the Privacy Policy is changed, we will notify you by sending a notice to the primary email address provided or by placing a prominent notice on our site. It is your responsibility to review the Privacy Policy regularly to be familiar with its terms.


Any questions about this Privacy Policy should be addressed to